Enquiries · pipeline · website analytics
CRM for small business: every enquiry in one list
Enquiries from your website, Telegram and Instagram in one list, alerts on your phone via Telegram, and website analytics right next to them: where people came from and how many got in touch. From $400 one-off, no monthly fee per user. Price and deadline go into the contract.
Discuss a CRM for my businessSee what the CRM looks like
★ 4.9 on Fiverr · 300+ tasks delivered · from $400
I run my own enquiries in this CRM
The screenshots show demo data: names and numbers are made up. I set up the structure, stages and reports for your business.
What you get
Every enquiry in one list
Website form, Telegram bot, Instagram, a phone call or Fiverr: each enquiry becomes a card with the contact, the request and where it came from, instead of getting lost in chats.
A pipeline you can read at a glance
New → in conversation → call → proposal → deal. Drag cards between stages, and each one shows the next step and its date.
Telegram alerts
A new enquiry lands on your phone right away, with an "Open CRM" button. You can reply while the client still remembers writing to you.
Real-time website analytics
How many people are on your site right now, where they came from, how many clicked "contact" and how many sent the form. Data from Google Analytics, refreshed every 10 seconds.
Where your clients come from
Every link is tagged, so you see which post, story or ad brought the enquiry. That makes it easier to decide where to put your time and budget.
A brief from the bot
The bot asks the client about the job, budget and timing. You get a filled-in brief in the CRM, not just "how much is it?".
Next-step reminders
"Today's steps" and overdue tasks are highlighted, so you can see who is still waiting for a reply.
Your data stays yours
The system runs on your hosting and all accounts are in your name. Export to CSV in one click.
Subscription CRM or your own
| Subscription CRM | Your own CRM | |
|---|---|---|
| Payment | Monthly subscription, often per user | One-off build, no per-user fees |
| Features | Hundreds of features, most of which you will never use | Only what you actually use |
| Fits your process | You adapt to the way the system works | Stages, fields and reports match how you already work |
| Website analytics | Usually separate, in another tool | Right in the CRM, next to your enquiries |
| Data | On the provider's servers | On your hosting, all accounts belong to you |
| When off-the-shelf is better | A large sales team, built-in telephony and inventory | A small business that just can't afford to lose enquiries |
A CRM for your kind of business
Bookings with the car model and the problem, a "car is ready" status, service reminders.
Appointment requests, patient reminders, where new patients come from.
Bookings from Instagram and the website in one place, repeat visits.
Trial lesson requests, who has paid, who disappeared after the first lesson.
Site visit requests, estimates, project stages.
Qualifying enquiries, proposals, which clients have gone quiet for 3 days.
How much a CRM costs
CRM with enquiries and alerts
Enquiry cards, pipeline, Telegram alerts, your website forms connected
Telegram bot for enquiries
Collects the enquiry and a brief, passes them to the CRM
Integrations
Google Sheets, payments, delivery services, booking calendar
Website analytics in the CRM
Google Analytics data next to your enquiries, in real time
The exact price goes into the contract. You can price an enquiry bot in the AI automation calculator, and a website with forms for the CRM on the website pricing page.
How the setup works
01 A free call
20 minutes on Telegram or a video call: where your enquiries come from now, where they get lost, who handles them and how.
02 Plan and contract
Stages, card fields, reports. Price, deadline and scope in writing. You pay in stages, each one after you see the result.
03 Build
I show you the system step by step, so you can ask for changes along the way.
04 Connecting everything
Website forms, the bot, Telegram alerts, analytics. I check that every enquiry actually arrives.
05 Training
I walk you and your manager through it and leave a video guide.
06 Support
30 days of free fixes after launch. After that, new reports and integrations when you need them.
How much does a CRM for my business cost?
A basic CRM with enquiries, a pipeline and Telegram alerts starts from $400. A Telegram bot for enquiries from $500, integrations from $200. I quote website analytics in the CRM and custom features after a short brief. The exact amount goes into the contract.
Why not just use an off-the-shelf CRM?
You don't pay every month for each user, and you don't have to learn hundreds of features you won't use. The system follows your process, and website analytics sit next to your enquiries. If you have a large sales team and need telephony and inventory out of the box, I will honestly recommend a ready-made CRM.
How long does it take to set up?
It depends on what we connect: forms, a bot, analytics, integrations. I give you a deadline after the brief and put it in the contract.
Can the CRM work with my current website?
Yes. Forms on any website can be connected: WordPress, Wix, Webflow, custom code. Enquiries will start arriving in the CRM and in Telegram.
Does it work on a phone?
Yes, the CRM opens in your phone's browser, and new enquiries arrive in Telegram with a button that opens the right card.
Where is my client data stored?
On your hosting. All accounts are in your name and handed over after payment. You can export the data to CSV at any time.
Do you work with businesses outside Ukraine?
Yes, I work online with businesses in any country. Calls, demos and training all happen over Telegram or video.
I'll show you where your enquiries get lost
A 20-minute call on Telegram or video. We look at where your clients come from, and I tell you whether you need your own CRM or a ready-made one will do.
